About us

Data synchronization across multiple databases: The airline’s existing system used numerous databases, making it challenging to keep data synchronized across all systems in real time.
Minimizing system slowness: Frequent data updates and synchronization led to system slowdowns, especially during peak times for the airline. Handling large volumes of data efficiently was a significant challenge.
Dynamic care package allocation: The airline struggled to determine the appropriate care package based on the type and severity of flight disruptions due to lack of a robust decision-making engine.
Time-sensitive operations: The airline industry is highly time-sensitive, necessitating an always-on, reliable system to ensure uninterrupted service and high availability.

Our Client and His Project Requirements

The client is an eCommerce business owner, who manages a large eCommerce store(B2B and B2C) in the USA with a significant inventory of 47,000+ products. The company relies heavily on search-driven revenue on its platform.

However, they noticed a decrease in sales and revenues due to irrelevant search results. Customers complained that they were unable to find what they were looking for, resulting in abandoned carts and high bounce rates.

The client is an eCommerce business owner, who manages a large eCommerce store(B2B and B2C) in the USA with a significant inventory of 47,000+ products. The company relies heavily on search-driven revenue on its platform.

Solution We Offered to the Client

We developed an eComChat search bot that helps users to find relevant products after understanding the user’s intent. Our AI development team used OpenAI technology and NLP algorithms to elevate website search functionality by building a ecommerce search solution that streamlines the product discovery process, and find relevant products in real-time.

Here's how we created eComChat using OpenAI technologies:

Loaded the 20K data in a suitable datastore and prepared it for embeddings
Generated text-embedding-ada-002 vectors and stored them with product metadata
Parsed user inputs with the previous chat history
Understood the intent and query the vector
Fetched the nearest vector, combine its metadata with a human-like personalized response
Responded back to the user with formatted tex

Challenges We Faced

During the development of our eCommerce search bot, our developers faced a significant challenge with data indexing. The eCommerce site had a large and constantly changing product catalog, and indexing all of this data in a way that was accurate and efficient proved to be a major challenge.

To resolve this challenge, our developers implemented two strategies:

Used machine learning algorithms to automatically extract relevant information from product descriptions and attributes, such as color, size, and brand.
Optimized the search algorithm to prioritize the most relevant results based on user queries.

Finally, our developers implemented a real-time indexing system that automatically updated the index whenever new products were added to the catalog or when changes were made to existing products.

Key Features of eComChat to Improve Customer's ShoppingExperience

Increased Revenue by 23%

By leveraging advanced OpenAI technology, the search experience was improved which resulted in increased sales. Since the users quickly found the relevant products, the eComChat solution drove

Increased Revenue by 23%

By leveraging advanced OpenAI technology, the search experience was improved which resulted in increased sales. Since the users quickly found the relevant products, the eComChat solution drove

Increased Revenue by 23%

By leveraging advanced OpenAI technology, the search experience was improved which resulted in increased sales. Since the users quickly found the relevant products, the eComChat solution drove

Increased Revenue by 23%

By leveraging advanced OpenAI technology, the search experience was improved which resulted in increased sales. Since the users quickly found the relevant products, the eComChat solution drove

Increased Revenue by 23%

By leveraging advanced OpenAI technology, the search experience was improved which resulted in increased sales. Since the users quickly found the relevant products, the eComChat solution drove

Increased Revenue by 23%

By leveraging advanced OpenAI technology, the search experience was improved which resulted in increased sales. Since the users quickly found the relevant products, the eComChat solution drove

Increased Revenue by 23%

By leveraging advanced OpenAI technology, the search experience was improved which resulted in increased sales. Since the users quickly found the relevant products, the eComChat solution drove

Increased Revenue by 23%

By leveraging advanced OpenAI technology, the search experience was improved which resulted in increased sales. Since the users quickly found the relevant products, the eComChat solution drove

Increased Revenue by 23%

By leveraging advanced OpenAI technology, the search experience was improved which resulted in increased sales. Since the users quickly found the relevant products, the eComChat solution drove

Technology Stack

Our solution employs a carefully chosen technology stack to deliver high performance, scalability, and seamless user experiences. We leverage modern, trusted tools and frameworks to power our platform effectively.

python

Final Results

We deliver industry-focused IoT application to produce value and overcome unique business challenges.

Increased Revenue by 23%

By leveraging advanced OpenAI technology, the search experience was improved which resulted in increased sales. Since the users quickly found the relevant products, the eComChat solution drove

Increased Revenue by 23%

By leveraging advanced OpenAI technology, the search experience was improved which resulted in increased sales. Since the users quickly found the relevant products, the eComChat solution drove

Increased Revenue by 23%

By leveraging advanced OpenAI technology, the search experience was improved which resulted in increased sales. Since the users quickly found the relevant products, the eComChat solution drove

Increased Revenue by 23%

By leveraging advanced OpenAI technology, the search experience was improved which resulted in increased sales. Since the users quickly found the relevant products, the eComChat solution drove

Increased Revenue by 23%

By leveraging advanced OpenAI technology, the search experience was improved which resulted in increased sales. Since the users quickly found the relevant products, the eComChat solution drove

Our Happy clients have a lot to tell you.

HamidUnited States

Tushar was a great asset to the team while working on this project. He brought his understanding of the mobile ecosystem, experience of working in the field, and great attitude to the table every day. He was able to discuss best-practices and industry standards, as well as quickly pick up tools that were new to him.

Dan RobNew Zealand

Mat MayorUnited States

AlexanderNetherlands

Banoun

About us

Our Client and His Project Requirements

Solution We Offered to the Client

Here's how we created eComChat using OpenAI technologies:

Challenges We Faced

To resolve this challenge, our developers implemented two strategies:

Key Features of eComChat to Improve Customer's ShoppingExperience

Increased Revenue by 23%

Increased Revenue by 23%

Increased Revenue by 23%

Increased Revenue by 23%

Increased Revenue by 23%

Increased Revenue by 23%

Increased Revenue by 23%

Increased Revenue by 23%

Increased Revenue by 23%

Let's Create The Best Marketing Solution For Your Business

Technology Stack

Final Results

Increased Revenue by 23%

Increased Revenue by 23%

Increased Revenue by 23%

Increased Revenue by 23%

Increased Revenue by 23%

Our Happy clients have a lot to tell you.

Kickstart Your Dream Project With Us